smallTalk

Delete your smallTalk account

How to permanently remove your account and the data attached to it.

Option 1 — from inside the app

  1. Open smallTalk and sign in.
  2. Go to Settings.
  3. Choose Delete Account and confirm.

This takes effect immediately: you are signed out of every device at the same moment your account is deleted.

Option 2 — by email

If you can no longer sign in, email contact@makersinfotechservices.comfrom any address, with the subject “Delete my account” and the phone number the account was registered with.

We only need the phone number on the account. We may ask one question to confirm the request came from you.

We action verified requests within 30 days and confirm by email once it is done.

What is deleted

DataWhat happens
Your account — phone number, name, date of birth, gender, occupationDeleted
Your profile photoDeleted from storage
Any room you are currently inYou are removed from it immediately
Open conversationsClosed and removed
Device and push notification recordsDeleted

What is kept, and for how long

DataWhyRetention
Messages you sent that are still within their normal retention windowThey are already scheduled for deletion on the same 24-hour timer every closed conversation follows — deleting your account does not shorten or extend itUp to 24 hours after the conversation closed
That you were reported, or that you reported someoneModeration history is kept against the report record, not your profile, so a resolved case stays resolvedRetained for moderation purposes
Records we are legally required to keepAccounting and fraud-prevention obligationsAs required by law
Deletion is permanent. Once your account is deleted it cannot be restored. If you only want a break from smallTalk, turning on Stay Invisible in Settings stops you from being placed in a new room, without deleting anything.

Contact

Makers Infotech Services
India
www.makersinfotechservices.com
contact@makersinfotechservices.com

See also our privacy policy.